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IQAC Annual Reports

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Internal Quality Assurance Cell (IQAC) was established as a post-accreditation quality sustenance measure. Since quality enhancement is a continuous process, the IQAC is a part of the institution’s system and works towards realisation of the goals of quality enhancement and sustenance. It develops a system for conscious, consistent and catalytic improvement in the overall performance of the institution. It channelizes all efforts and measures of the institution towards promoting a holistic development of students. It aims for ushering in quality by working out strategies to intervene and enhance the overall experience of the college.

IQAC at SJCC attempts to promote the core values of the institution such as Contributing to National Development, Fostering Global Competencies among Students, Inculcating a Value System among Students, Promoting the Use of Technology and Quest for Excellence in the Institution.

The objectives of IQAC are enumerated as below:
a) Promoting innovative practices that continually improves the effectiveness of the learning experiences of students and staff.
b) Upholding the goals of quality enhancement and sustenance towards organizing various activities and programmes on the campus.
c) Promoting a learner centric environment for students and staff that foster the mission and vision of the Institution.

Below are the listed strategies to implement the above stated objectives:
a) IQAC promotes qualitative measures for Institutional functioning towards internalization of quality culture and best practices.
b) IQAC is set up to ensure timely, efficient and progressive performance of academic, administrative and financial tasks. Steps are taken to ensure credibility of evaluation procedures and affordability of academic programmes for various sections of the society.
c) Qualitative steps are taken to integrate modern methods of teaching and learning to increase relevance and quality of Academics and Research programmes.
d) The Cell ensures the maintenance and functioning of the support structure and services.
e) The Cell promotes Research sharing and networking with other Institutions in India and abroad.

Major Initiatives of IQAC for the Academic Year 2017-18
a) National Seminar: Teachers and Patents – Negotiating the world of Intellectual Property Rights The Internal Quality Assurance Cell (IQAC) organized an interactive seminar entitled ‘Teachers and Patents – Negotiating the world of Intellectual Property Rights’ on December 19, 2017. The seminar aimed at bringing awareness about the power of ideas among the academia and the growing need to protect them in today’s world. The keynote session was presided over by Dr. M Kantha Babu who introduced the concepts of intellectual property rights, highlighting certain key aspects like patentability criteria and consequences of infringement.

b) Outcome Based Education
IQAC is working towards introducing Outcome-Based Education in the college’s learning scheme. Outcome-based education is an educational theory that focuses on setting academic goals and working towards achieving those goals in a systematic manner. The aim is to have each student achieve this predetermined goal by the end of the educational programme. The major benefits of this educational methodology include clarity in terms of the end goal for the students and flexibility in the forms of teaching. A national level conference was organised followed by a three-day workshop to create awareness and exposure to the faculty members about the entire process. A committee of 10 members was formed for implementation for OBE. This committee held numerous meetings to deliberate on the implementation process. The process began with the defining of the graduate attributes in alignment with the mission and vision of the institution. Subsequently the programme objectives and the course -specific objectives have been formulated. Concurrently course objectives and course outcome of each programme have been defined at the course level. Finally, the course outcomes are mapped with programme outcomes and intern programme outcomes are mapped with graduate attributes. Thus, OBE brings about change in curriculum design, teaching learning and assessment so as to meet the aspirations of higher education.

c) MOOCs
IQAC has initiated the process of enrolment into MOOCs (massive open online course). This academic year MOOCs from Edx and Swayam were embedded in the CBCS curriculum and students were encouraged to register for the courses under the guidanceof faculty members. A number of students enrolled and completed MOOCs and the certification was accepted by the Examination department for academic credits.

d) Information Processing and Dissemination
IQAC in collaboration with the Total Quality Management Team works to collect information on various parameters such as Teaching and Learning, Research and Professional Practices, Graduation Outcome, Outreach and Perception, Student Progression in order to provide such collated data to bodies such as the NIRF and news magazines like India Today and Times of India.

e) Research Coordination
The IQAC also works tirelessly to assist the college in organizing seminars and workshops. The IQAC conceptualizes the themes for the year, suggests and finalizesresource persons and helps in inviting other colleges and universities and collaborating with them. It also helps the Research Center in publishing of research papers, and gives feedback about the seminars in order to facilitate quality enhancement in future endeavours.

f) Collaborations
IQAC works with the TQM to facilitate collaborations with academic and professional institutions by holding preliminary meetings with the representatives of colleges, universities and professional bodies and mapping the nature of collaborations. This year IQAC worked towards signing of MoUs with Institute of Management Accountants (IMA), Seattle University and Concordia University. Along with this IQAC also worked towards collaborating with Universiti Putra Malaysia for exposure programmes.

g) Open House
The IQAC organized an Open House for the first-year students on 21st February, 2018 in order to give them a platform to share and express their thoughts and feelings. It allowed them to express their views, expectations and experiences with regard to the various aspects of life in college. The Open House focused on a number of topics ranging from students’ overall learning experiences within the classrooms and also life beyond it in the spheres of extra and co-curricular activities, sports and so on.

h) Open House (Women)
The IQAC also organized an Open House specifically to cater to the girl students of SJCC on 22nd February, 2018. In addition to fulfilling the purpose of the Open House as mentioned above, it focused on understanding the experiences and concerns of the girl students in particular. It provided an unbiased, stress-free environment for them to talk about their college life, challenges they face and specific complaints or concerns they have. The open house operates with the aim of using this information to bring about gender equality and providing equal opportunities for men and women.

i) Exit Interview
The IQAC conducted Exit Interviews in the first week of March, 2018 for the outgoing final-year students. The purpose of these exit interviews is to obtain feedback from the outgoing batches about their experiences over the course of three years at SJCC. It aims to better understand their experiences and their suggestions on various subjects such as relevance of course material, experiences with placements, opportunities provided, sufficiency in terms of market requirements in today’s world and so on. The IQAC desires to obtain such valuable information in order to allow for improvement in the relevant areas of learning and such and to all the institution itself to move from strength to strength.

j) Staff Evaluation
The Institution believes that staff evaluation is an important measure to assess the degree of excellence of the work performed by the faculty members. The evaluation process is conducted periodically and coordinated by IQAC. The standard evaluation criterion is based on certain important parameters like planning and preparation for class; class room environment, and methodology of teaching among many others. The entire class participates in the assessment process. Staff Evaluations are subject to review by the Principal and the consolidated staff rating is discussed with the individual staff members by the Principal. The staff evaluation is centralized and is recorded online. The feedback facility has been introduced into the student login of the ERP systems which makes it easier for students to give their feedback on the various parameters of the Staff Performance Evaluation system.

St. Joseph’s College of Commerce was for the first time accredited by NAAC in February, 2000 with a 5-star grade for a period of five years. Since then the college has been accredited in three cycles. In January, 2018, the fourth cycle was due and all preparations for submission of SSR were completed 6 months prior to the deadline to apply for the accreditation. However, withthe release of the new guidelines of NAAC the college’s third accreditation has been extended from five years to seven years due to continuous high grades in the previous accreditation cycles.

The Internal Quality Assurance Cell (IQAC), established in accordance with the NAAC guidelines, aims to work towards supporting and enhancing the academic and administrative performance of the Institution. It works towards developing a system for continuous performance enhancement of staff and students. The objectives of IQAC are enumerated as below:
a) Promoting innovative practices that continually improves the effectiveness of the learning experiences of students and staff.
b) Upholding the goals of quality enhancement and sustenance towards organizing various activities and programmes on the campus.
c) Promoting a learner centric environment for students and staff that foster the mission and vision of the Institution.

Below are listed strategies to realise the objectives of IQAC the above stated:
a) IQAC promotes qualitative measures for Institutional functioning towards internalization of quality culture and best practices.
b) IQAC is set up to ensure timely, efficient and progressive performance of academic, administrative and financial tasks. Steps are taken to ensure credibility of evaluation procedures and affordability of academic programmes for various sections of the society.
c) Qualitative steps are taken to integrate modern methods of teaching and learning to increase relevance and quality of Academics and Research programmes.
d) The Cell ensures the maintenance and functioning of the support structure and services.
e) The Cell promotes Research sharing and networking with other Institutions in India and abroad.

Major Initiatives of IQAC for the Academic Year 2016-17
A. Faculty Empowerment Programme (FEP)
An FEP for the Commerce and Management faculty was jointly hosted by St Joseph’s College of Commerce and Mount Carmel College from the 23 rd to 28 th of May 2016. The objective of this FEP was to give an overview of several recent trends in Commerce and Management. Some important highlights of the FEP were as below:

a) The 6-day Faculty Empowerment Programme (FEP) was conducted in accordance with the requirement of UGC.
b) For the first time a collaborative effort was made by SJCC and Mount Carmel College to jointly host an event spread over 6 days and comprising of sessions by several eminent speakers in the respective areas.
c) The first 3 days of the session focused on general topics pertaining to quality enhancement in teaching-learning, use of technology in classroom learning etc. While for the latter half of FEP, parallel sessions were conducted in specialized areas of Accounting & Finance, Marketing and Human Resources.
d) Several other colleges that participated in the FEP were NMKRV, St Joseph’s College, St Joseph’s Evening College and St. Xavier’s College, Ranchi, in addition to the faculty of St Joseph’s College Of Commerce and Mount Carmel College. Spread over a period of six days, eminent speakers shared deep insights into several issues and disciplines with the participants.
The deliberations on innovative teaching, learning and evaluation practices discussed in the sessions were useful to enhance quality in Higher Education. It also created a platform for educators to update themselves with the latest trends and developments in their areas of specialization.

B. Academic Audit of the College
The IQAC successfully organized an Academic Audit to evaluate the efficacy and robustness of our quality management procedures and to review our efforts towards continued enhancement of quality education. The Audit provided for a strategic overview of the entirety of teaching and learning activity. An External Panel of academic professionals with knowledge of Higher Education and experience of External Audit and Review visited our campus for the same purpose on 25 th July, 2016. A report of the review was produced by the team and the College responded to the report by preparing an action plan to address areas of recommendations and concerns that were identified.

C. UGC Visit for Extension of Autonomy
An expert committee of UGC, consisting of Prof. J.N. Mishra ( Chairman), Dr. B.T. Seetha (Member), Dr. Sudha Vyas ( Member), Prof. B.L. Shidramappa ( Govt. Nominee), Prof. K.K. Seethama ( University Nominee) visited the campus to review the autonomous status of the Institution on July 15 th and 16 th 2016. After which, the autonomous status of the Institution was renewed for a period of six years. ( 2016-17 to 2021-2022)

D. National Conference
A One Day National IQAC Conference on ‘New Approaches to Learning Outcomes and Assessment under Choice Based Credit System’ was organized on 10 th February 2017 with the objective to deliberate on innovative assessment and evaluation techniques that could be implemented to enhance quality in higher education. The Keynote Address session -“Traditional to Transformative Education - Are we Ready?” was delivered by Dr. Sheela Ramachandran former Vice Chancellor, Avinashilingam University, Coimbatore followed with 'Evaluation & Accountability' by Dr. Dhandapani R., Controller of Examinations, Amrita University Coimbatore and ‘ Learning Outcomes- Corporate Perspective’ by Mr. Tanvir Singh ‘India Leader for Campus Recruitments and University Relations’ - EY GDS, Bangalore. The highlight of the conference was the case study presentations via webinar by Ms Jane Towers-Clark Head of University Development, ACCA, London.

The deliberations at the Conference focused on the issues related to present examination system and suggestions for its improvement to make it adaptable to the present global scenario.

E. Exit Interview
Exit interviews, conducted for the outgoing students, are done in order to glean feedback from employees and use them to improve the quality of education. The exit interview process involves approximately 150 students taking up the interview in which a common questionnaire is answered by the students. The responses of students is later analyzed and incorporated into the Plan of Action. For the first time, this academic year, the exit interview was done online through Google forms.

F. Open House
Open House, conducted by the IQAC, is a platform for students to expresses their opinions, concerns and complaints regarding the day-to-day functioning of the college, academic and administrative aspects of the college. The main objective of the initiative is to strengthen the feedback mechanism to further accentuate the quality enhancement process.

As a part of this initiative, a general Open House was conducted on the 23 rd of January 2017 which consisted of both of UG and PG students. Students from UG and PG expressed few recommendations. The college was highly commended for its campus life and the exposure it provided, by the students.

G. Women’s Open House
To promote gender equality, the IQAC initiated a ‘Women’s Open House’, a session for the girl students to express their opinions, concerns and suggestions about issues concerning them in the college. The ladies’ representatives of all the classes, along with a few other girl students from the UG and PG department attended the session. Many issues were discussed and suggestions given for creating a gender equal space in college.

H. Gender Audit
To promote gender awareness, the IQAC initiated ‘Gender Audit’ for the first time in college premise in association with Women’s Forum. The major objectives of the audit were to foster gender equality in all aspects of college life and throughout the college community; to examine the policies and regulations of the college towards the needs and interests of both the male and female students of the college; and to take active steps to establish good gender balance in decision-making processes in all areas of the college activities. It was an effective attempt seeing the current status of women across the nation.

Coordinator – Ms. Muktha Vision The Internal Quality Assurance Cell (IQAC), established in accordance to NAAC guidelines, aim to work towards quality sustenance and enhancement of the academic and administrative performance of the Institution.

Mission
• Developing a system for conscious, consistent and catalytic improvement in the performance of its principal stakeholders, that is staff and students of the Institution.
• Promoting innovative practices that continually improves the effectiveness of the learning experiences of students/staff.
• Upholding the goals of quality enhancement and sustenance towards organizing various activities and programmes on the Campus.
• Promoting a learner centric environment for students and staff that foster the mission and vision of the Institution.

IQAC Strategies
• IQAC promotes qualitative measures for Institutional functioning towards internalization of quality culture and best practices.
• IQAC is set up to ensure timely, efficient and progressive performance of academic, administrative and financial tasks. Steps are taken to ensure credibility of evaluation procedures and affordability of academic programs for various sections of the society.
• Qualitative steps are taken to integrate modern methods of teaching and learning to increase relevance and quality of Academics and Research programmes.
• The Cell ensures the maintenance and functioning of the support structure and services.
• The Cell promotes Research sharing and networking with other Institutions in India and abroad.

Major Initiatives of IQAC for(2015-16)
• The academic year 2015-16 witnessed the successful implementation of CBCS system. The Institution's move towards the CBCS system greatly helped the learners to choose from an array of Allied Optional subjects. The students successfully adopted an interdisciplinary approach to learning that enabled them to choose additional courses to acquire more than the required credits. • In compliance with the Choice Based Credit System, Examination, and Evaluation reforms were initiated by the Quality Assurance Team. A ten point grading system was adopted as per UGC guidelines for the implementation of CBCS. The extension activities and extracurricular activities along with credit points were recorded in the Grade Card. Indian Constitution Examination for 2nd semester UG students were conducted online.

Answer booklets were redesigned to reduce paper wastage.
• The IQAC in its endeavour to sustain quality benchmarks and promote a culture of academic excellence organized an International Conference and an International Seminar in association with Professional Bodies. The Conference titled The Paradigm of Triple Bottom Line (TBL)-Risk, Ethics, Governance, Sustainability was conducted in association with ACCA and ISDC on 31st August - 1 September 2015. The International Seminar Tourism Sector in India, Development, Sustainability and Challenges was organized by the Travel and Tourism Department of the Institution in cooperation with FKCCI on 4th September 2015.
• IQAC organized UGC sponsored one day National seminar titled Strengthening Transparency in Higher Educational Institutions- A Quality Assurance Measure on 29th January 2016. The seminar witnessed an overwhelming response and participation.
• Taking administrative measures to strengthen various collaborations, the IQAC initiated various Partnerships with Professional Institutions, Industries and NGO’s to foster a global culture of educational excellence and to create an environment of innovative learning. This academic year the new collaborations were established with ICAI, ACCA, ISC, EDI, NSE FKCCI, Bhumi, and U&I.
• The IQAC in its initiative to facilitate the creation of learner-centric environment has entered into collaboration with the following Training and Development centers.
• IMS Proschool- it is one of the foremost providers of practical financial, accounts and analytics courses in the country. It conducts training programs for Financial Modeling, Business Analytics, Management Accounting and many other Financial Reporting courses. The Institution in association with IMS proschool conducted a Financial Modelling programme for 60 Hours which included a tailored made syllabus of the following topics like Financial Management, Project Finance, Equity Research and Advanced Macros and VBA for Finance.
• Meridian Digital World- the Institution in collaboration with Meridian Digital World has set up a Center for Academic Excellence and Faculty Development with Digital Library, so that the digital material could be provided for teaching and learning process to both faculty and students alike.
• Athena Training Academy- Athena Training Academy (ATA) provides quality vocational education and training that enable a diverse student population to achieve its educational goals. The Academy trains professional in the various fields of Travel, Aviation, and Retail etc. The Institution in collaboration with ATA provides a choice of four electives papers to Travel &Tourism students.
• The IQAC of the Institution pursuing its objective to ensure the overall quality of the Institution organized an Open House on 12 January 2016 in the Conference Hall. The objective of the House was,
• To provide a platform to students to express their opinions on the pedagogical techniques, thereby strengthening the existing feedback mechanism.
• To further enhance the link between the students and the administration.
• To channelize greater responsibility amongst students by their meaningful participation through the House. A Hundred students from the First Year, who come under the CBCS, participated in the discussion. Several key areas of academic pedagogy, Infrastructure, Sports and Campus life were listed down for deliberation and discussion. The programme proved highly effective and helpful in the Institution's pursuit to enhance productivity and maintain quality in all it’s the functional area.
• Aiming to evolve internal processes for analysis and assessment IQAC implemented ICT to make educational process more meaningful and students were provided the opportunity to select their electives for the final year and allied options for the second year through ERP.

IQAC The Internal Quality Assurance Cell (IQAC), established in accordance with NAAC guidelines, is integral to the protraction and augmentation of the quality of an institution post accreditation. In SJCC, the cell is neither a hierarchal structure nor a mere record keeping exercise, but serves a vehicle that streamlines the efforts of the institution in promoting its holistic academic excellence. The sanguine efforts of the cell have been central to the development of a system for action to improve the performance of the institution – both academic and administrative, and have been the impetus behind the internalization of quality culture and the institutionalization of best practices that are the precursors of quality enhancement.

The IQAC has focused on the following areas for the holistic development of the College.
• Ensuring timely, efficient and progressive performance of academic, administrative and financial tasks.
• The relevance and quality of academic and research programs.
• Equitable access to and affordability of academic programs for various sections of society.
• Optimization and integration of modern methods of teaching and learning
• The credibility of evaluation procedures.
• Ensuring the adequacy, maintenance and functioning of the support structure and services.
• Research sharing and networking with other institutions in India and abroad.

Strategies of the IQAC
• Ensuring timely, efficient and progressive performance of academic, administrative and financial tasks.
• The relevance and quality of academic and research programs.
• Equitable access to and affordability of academic programs for various sections of the society.
• Optimisation and integration of modern methods of teaching and learning.
• The credibility of evaluation procedures.
• Ensuring the adequacy, maintenance and functioning of the support structure and services.
• Research sharing and networking with other institutions in India and abroad.