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Ms. Asha Joseph
Assistant Professor and Custodian of Examination
Email :
ashajoseph@sjcc.edu.in
Ms. Asha Joseph is an experienced Banking and Customer Relations professional with a total of 18 years of industry experience. She completed her M.Com from St. Joseph's Evening College (Autonomous), Bengaluru, and is the recipient of the Best outgoing student award. Highly passionate about teaching, she stepped into the field of education in the year 2018 and started her teaching career at Presidency College and as a part-time faculty at St. Anne's College, Bengaluru. In 2019, she joined St. Joseph’s College of Commerce (Autonomous), Bengaluru as a full-time faculty member.
Prior to this, Ms. Joseph was a banker for twelve years at Australia and New Zealand Bank (ANZ Bank) where she has a working experience in different areas including FOREX, Payment and Cash Operations, Reconciliation, testing applications and configuration solutions, processing SWIFT and other high-value payments by maintaining highest quality metrics and conducting on-the-job training sessions for juniors. As a Quality Excellence (QE) champion for her team, she collaborated with the team in identifying the process gaps, simplifying the process, and successfully led the FOREX Market Operations- SME team in winning the QE award for four continuous quarters and was awarded for two prestigious ANZ-ICARE award for Integrity and Collaboration.
Ms. Joseph also has four years of experience in Customer Support and Relations at Time Warner-America Online (AOL) and also served as a Training Assistant and Subject Matter Expert (SME) for the new batches at AOL.